OwambeOS Privacy Policy
1. Introduction
Welcome to OwambeOS.
Bridgepoint Technologies Limited (“Bridgepoint”, “OwambeOS”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how personal information is collected, used, stored, disclosed, transferred and otherwise processed through the OwambeOS Platform.
OwambeOS is a cloud-based event management platform that enables individuals, organisations, event planners, venues, vendors and guests to digitally manage African celebrations and live events. Our services include, but are not limited to:
- Digital Invitations
- RSVP Management
- Guest Registration
- QR Guest Passes
- Digital Check-in
- Seating Management
- Event Communications
- Vendor Coordination
- Client Portals
- Livestream Integration
- Digital Gifting
- Digital Spray
- Event Wallets
- Guest Companion Services
- Event Analytics
- AI-assisted Event Features
- Digital Photography Services
- Event Media Management
- Future biometric and computer vision capabilities where expressly enabled
This Privacy Policy has been prepared in accordance with:
- The Nigeria Data Protection Act, 2023 (NDPA);
- Regulations and guidance issued by the Nigeria Data Protection Commission (NDPC);
- Applicable Nigerian laws governing electronic communications and electronic commerce;
- International privacy principles, including those reflected in the General Data Protection Regulation (GDPR), where relevant to international users and cross-border processing.
By accessing or using OwambeOS, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are
OwambeOS is owned and operated by:
Bridgepoint Technologies Limited
Federal Republic of Nigeria
Throughout this Policy:
- “Bridgepoint”
- “OwambeOS”
- “Platform”
refer to Bridgepoint Technologies Limited unless otherwise stated.
For privacy enquiries:
- Email: privacy@owambeos.ng
- Website: https://owambeos.ng
Where required by law, Bridgepoint shall designate a Data Protection Officer (DPO) or other responsible privacy representative.
3. Our Role Under Data Protection Law
One of the most important aspects of this Privacy Policy is understanding who controls your information.
OwambeOS operates as a multi-tenant Software-as-a-Service (SaaS) platform.
Depending on how you interact with the Platform, Bridgepoint may act as either:
- Data Controller;
- Joint Controller; or
- Data Processor.
3.1 Bridgepoint as Data Controller
Bridgepoint acts as the Data Controller where we determine why and how personal information is processed.
Examples include:
- creating user accounts;
- maintaining platform security;
- billing and subscriptions;
- fraud prevention;
- product analytics;
- customer support;
- platform improvement;
- regulatory compliance;
- legal obligations;
- marketing where permitted.
3.2 Event Planners as Independent Data Controllers
When an Event Planner creates an event and uploads guest information, the Event Planner determines:
- which guests are invited;
- what information is collected;
- who receives communications;
- seating arrangements;
- event access;
- attendance policies;
- guest permissions.
In these circumstances, the Event Planner is the Data Controller under applicable data protection law.
Bridgepoint merely provides the technology platform.
3.3 Bridgepoint as Data Processor
Where Bridgepoint processes guest information solely on behalf of an Event Planner, Bridgepoint acts as a Data Processor.
In such circumstances we process information only:
- on documented instructions from the Event Planner;
- for providing the contracted services;
- to maintain security;
- to comply with applicable law.
Bridgepoint does not independently determine the purposes for processing guest information belonging to Event Planners except where required by law or necessary for platform security.
3.4 Corporate Customers
Corporate organisations using OwambeOS to manage conferences, employee events, awards, activations or other programmes generally act as Data Controllers in relation to participant information.
Bridgepoint acts as their technology provider and processor unless otherwise agreed.
3.5 Vendors
Vendors using OwambeOS manage their own customer relationships.
Bridgepoint controls information relating to platform accounts, while vendors remain responsible for personal information they independently collect outside the Platform.
4. Scope of This Policy
This Privacy Policy applies to all users of OwambeOS including:
- Visitors
- Registered Users
- Event Hosts
- Event Planners
- Corporate Clients
- Guests
- Vendors
- Photographers
- Videographers
- Venue Personnel
- Security Personnel
- Event Staff
- Drivers
- Caterers
- Entertainment Providers
- Sponsors
- Advertisers
- API Integrators
- Mobile Application Users
- Website Visitors
- Customer Support Users
- Individuals appearing in event photographs or videos where the Platform processes such media
This Policy applies regardless of whether access occurs through:
- the website;
- mobile applications;
- APIs;
- QR codes;
- event displays;
- digital kiosks;
- partner integrations;
- third-party applications connected to OwambeOS.
5. Definitions
For the purposes of this Policy:
Account means a registered user profile on OwambeOS.
Biometric Data means personal information resulting from specific technical processing relating to physical, physiological or behavioural characteristics used to identify an individual.
Controller has the meaning assigned under the Nigeria Data Protection Act.
Cookies means small data files stored on a user’s device.
Guest means any individual invited to or attending an event managed through OwambeOS.
Event Planner means the organisation or individual administering an event through the Platform.
Personal Data means any information relating to an identified or identifiable natural person.
Platform means all OwambeOS websites, applications, APIs, services and digital infrastructure.
Processing includes collection, recording, storage, organisation, adaptation, retrieval, consultation, use, disclosure, transmission, restriction, deletion or destruction of personal information.
Processor has the meaning assigned under the NDPA.
Sensitive Personal Data includes biometric information, financial information, precise location information and any categories designated under applicable law.
User means any individual using the Platform.
6. Privacy Principles
Bridgepoint processes personal information in accordance with the following principles:
- Lawfulness, fairness and transparency.
- Purpose limitation.
- Data minimisation.
- Accuracy.
- Storage limitation.
- Integrity and confidentiality.
- Accountability.
- Privacy by Design.
- Privacy by Default.
- Security throughout the information lifecycle.
Every new feature introduced into OwambeOS is intended to undergo a privacy impact assessment before production deployment where required by applicable law.
7. Acceptance of This Policy
By creating an account, accessing the Platform, accepting an invitation, scanning a QR code, checking into an event, submitting information, uploading media, making a payment, using the Guest Companion, participating in digital gifting or digital spray, or otherwise interacting with OwambeOS, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.
Where your consent is required by applicable law, we will obtain it through appropriate mechanisms before processing your personal information for that purpose.
Nothing in this Privacy Policy limits any rights you may have under the Nigeria Data Protection Act, 2023, or any other applicable law.